Don't Take Our Word For It, Check Out Our Customer Reviews
I ordered a rocking chair from LogHeads for my wife's birthday. Long story short, there were issues with the shipping company, but Stef Grimes at LogHeads was able to figure out a work-around. She let me know when it shipped, and checked back in on the day it was delivered. I couldn't have asked for better customer service and the chair is just what I wanted - beautiful and well constructed. My wife was delighted! I wouldn't hesitate for a second to do business with LogHeads again. Great product and outstanding service!
I have ordered before home construction, during construction and after moving in, 5 total. All items well made, shipping good, well packed for ground shipping. Small error with one order was quickly resolved to complete satisfaction as was the case with all orders.
Solidly built furniture that looks elegant.
Steve & Mauie Koons
Thanks for all you do Donna and Tommy for our beautiful Bunk Bed. We couldn't be happier with the outcome. This work of art will be in our family for years to tcome and I'm talking generations. It is so beautiful there aren't words to describe it in person. All I can say is thanks so much from me and my family. We just love it. Tommy and Donna are the nicest people to deal with and they are honest. That's hard to come by. And please thank everyone for their hard work. 😀❤️❤️❤️❤️❤️❤️❤️😀😀😀😀😀😀😀
Donna & Tommy did an amazing job for us! After the worst winter on record up at Tahoe…they rushed our order out so that we could meet the construction schedule and open the Incline Lodge Hotel on time. Great Company!
LogHeads is fantastic. They were good at communicating and delivered as expected.
I am so happy with my order! It arrived perfect, it looks better than I could imagined! I luv it all! I will be ordering more in the future!!! Thank you so much!!!
I purchased a 5 ft. bench for my front porch. I just love it! It was delivered in a lg. wooden packaged box at a freight company where we had to pick up. Very professionally packaged with no damage. It was easy to put together, per my husband. It looks so pretty on my front porch with my two log rocking chairs. I still need to stain it tho. I would highly recommend Log Heads. The customer service was amazing as well. Thank you
My parents David and Linda has been buying from Logheads for over 10yrs, ranging from Queen size log bed, to log rocking chairs, log table and benches for outside, log nightstands, and now dressers and blanket chest, I myself have gotten a tour of facility and recently my brother got too, Owners and staff are amazing, we all love their work.
My husband and I bought our daughter and son-in-law to begin their collection. I think the repeat customer aspect of our purchase says it all! We are very happy with our furniture purchases and will continue to buy for the future. Excellent quality, beautiful, sturdy comfortable.
Betty Lou Burnett
My experience with LogHeads was great. They were most helpful answering my questions before I ordered. The ordering process was easy and they were able to keep me apprised of the status of production. We picked up the furniture at the home center in KY and everyone was most helpful and welcoming. I would definitely recommend LogHeads for your log furniture and cabin decor needs.
The 3x5 table with 2 chairs and a bench are perfect for our space! We love the look and extremely sturdy construction. The chairs are very comfortable. The staff was so helpful, and you can tell they love what they do, and want to make sure you receive quality products.
Great response time and follow-up. Our dresser is just as described and well made. I highly recommend this company.
We bought several pieces of bedroom furniture. The order was ready sooner than expected. Our pieces were beyond our expectations! Very well-made with sturdy drawer hardware. We are very happy and will come purchase again!!
Very happy with our new loveseat….great looking, really comfortable, excellent quality. I was concerned about purchasing sight-unseen and the shipping process….the customer service was superior, couldn’t have been smoother.
They are very helpful in finding the right furniture for you.
I found LogHeads online. After looking at their pictures, I reached out to them to discuss placing an order and making sure I had the proper descriptions. They were more than helpful. I placed an order for 2 master beds, 4 night stands and 2 dressers. We had to put the beds together once they arrived. I am handyman challenged and even I was able to put them together. I highly recommend this company as their products are spot on and their staff was very helpful. Thank you again LogHeads.
Excellent furniture! Friendly, knowledgeable staff.
LogHeads is the best place to get custom log furniture and railing nationwide.
Tommy Mitchell is a guru in the business and in the shop..
Log Heads staff were easy to work with and generally kept me up-to-date. However, completion and delivery of my desk and chair seemed to take a little longer than expected. The desk was fine and to my specifications, but the chair, although creative, was very heavy and was not that compatible with the desk. Also, Log Heads was a little pricey when compared to another small custom desk and chair which I purchased from another manufacture with “free” shipping, at 60% less cost, and, sorry Log Heads, the other manufacturer was by far my favorite desk and chair combo between my two purchases.
My wife and I have bought several pieces from log head we have had a great Esperance with working with them they really stand behind there products we would recommend them to anyone that want to deal with a great company easy to work with.
We have purchased numerous items from this company, and they are the absolute best! From the beginning we could tell they truly care about the quality of their products and the satisfaction of their customers. The last order we received was a dining room set with bench, we ordered from Tommy. It was at the Sevierville, Tennessee location. He was down to earth and wasn’t pushy at all. It was a pleasure to be able to order from him, since he’s actually one of the owners of the company. We will be looking forward to order more furniture in the future.
Our furniture arrived yesterday. We love all of it! It’s very well made and beautiful. It was also packed very well for shipping. Our entire experience with Logheads was excellent!
LogHeads was very easy to deal with. My phone call was answered quickly and I was given great service. I was able to pick up my purchase and had good instructions on how to assemble everything. We have had very good service from our new bed.
Ask and you shall receive.
Ordered a bedroom set one month before Christmas, with a promise to be
delivered Christmas week. LogHeads made it happen. WOW!
Purchased a dresser and chest of drawers to go with a bed. Fits my room well and looks great.
We were extremely happy with the quality of workmanship and beauty of our new dresser! We were also so happy with the special care of the packaging as well. The driver from Southeastern Freight Lines was so nice to us and took such good care of our dresser as well. We will definitely use your company for our future purchases and will highly recommend you to our family and friends!
Our experience with LogHeads Home Center was excellent! Everything from ordering our furniture, to receiving updates on the progress of the furniture being built, and having the furniture delivered, it was smooth sailing. From order placed to receiving our furniture was about 6 weeks, which was the lead time we were given before placing our order. We ordered Timber Creek king-size custom size bed, Timber Creek queen size bed and the 7 drawer dresser. The dresser has the nice roller-bearing drawers which are very nice and smooth. The Donna was very prompt in responding to my emails and was a pleasure to speak with when answering my questions over the phone. The furniture…absolutely beautiful and exactly what we had envisioned for our log home. Craftsmanship is perfect. Shipping was exceptional and well-packaged. We are very pleased and looking forward to ordering more furniture from LogHeads in the near future.
Ordered this bed frame for our new lake camp and couldn’t be more pleased with the quality and construction of the frame. Donna was a peach and joy to work with and if half your employees are as committed and dedicated as Donna, your company will be a great success! Looking forward to many years of rest and relaxation on this great bed frame from LogHeads – Thanks! MM in New Hampshire
Love my furniture and the service was excellent!
Donna at the front desk was very professional and knowledgeable. I was impressed by what I could view of the construction room. Also I am so grateful to be able to purchase locally furniture that is made locally. And the moving guys that helped load the furniture onto our truck we’re very professional. I have already recommended your place.
We are happy to say the new table is in our home and we couldn't be happier. Please thank you and the rest of your staff and the boss man Tom. We will def be in touch when we upgrade the bedroom furniture. Thanks again Joe and Alyssa!
Donna and the others at log heads were terrific. They answered all my questions quickly. The furniture is beautiful. I was apprehensive about having furniture shipped but when it got here it was so well wrapped it took me half a day to unwrap.
Don’t hesitate, by from log head! Ask for Donna
Sprite & Tammy Corbett
Don’t know where to start. We have bought Log Heads Furniture forever it seems. We have purchased (3) Bedroom Suites complete, Dining Table with Chairs and Benches, End Tables, Entertainment Table, etc. The Staff, Builders, Sales and Support Staff have been GREAT through out our experience with them. I would like to give a special shout out to Donna for keeping our experience a pleasure. I have personally referred friends and acquaintances to Log Heads. If you want to buy THE REAL THING buy from Log Heads.
Sprite and Tammy Corbett
Thanks so very much to you both, and Tommy, for your quick professional service and care. You have made our project complete and I am truly grateful. The railings are perfect!
They are the best
Great prices and
Bea and Warren Maksymowicz
Great customer service!
Honest, kind, genuinely creative people! I’m truly impressed with their selection of unique, hand-crafted, custom furniture.
We love our furniture! Beautiful and sturdy!
We love our log bed! We’ll buy again from LogHeads for sure!
We bought 2 complete bedrooms from them , great people to work with and hope to be seeming them again soon. Glad you guys are back , maybe a showroom back in tenn , and maybe the show soon love it all
The entire staff is awesome. We had 2 projects and Tommy and Gwen stayed in contact and kept us updated and sent pictures as they were building our entertainment center and railing. They answered all of our questions quickly and very patient with our questions and changes. We will defiantly go back when we are ready for more furniture.
Awesome furniture and even better people.
Great furniture, timely delivery and fun professional staff. Highly recommended.
Great products and great people to deal with!!!! Glad to see Tommy back in his element!!!
Love our furniture, ordered 9 or 10 pieces and they are awesome. We will be ordering alot more from them in the future. You have our business. Great pricing and they are wonderful people. Thank you to all of the staff who helped us.
Very honest, great quality product, but most of all high quality people.
Could not be more pleased with my log railing and the excellent customer service.
Great customer service! Good folks to do business with. Very knowledgeable.
I love the Logheads products. Have ordered several items from them in the past. Plan to continue buying from them in the future.
Honest business people and quality workmanship. No sales pressure when you come in and look around, helpful and knowledgeable staff.
Love the family atmosphere when entering! Prices and quality are outstanding! Thank you for making our forever home perfectly furnished!
Some of the Most Beautiful, Authentically Unique Furniture I’ve Ever Seen . I Strongly Recommend Visiting This Establishment. You won’t be Disappointed.
I ordered my bedroom suite from Logheads Home Center and am very satisfied with my purchase. The sales staff is very helpful and the quality, pride and craftmanship Tommy and his crew put into each piece is refreshing to see. American made means a lot and it is refreshing to see a company that puts so much on display with each piece created. I plan on ordering more from them as I get my house the set up the way I plan.
They are awesome love there furniture.
The people there were very nice and helpful. We enjoyed walking around the store, they have a lot of nice looking furniture. We picked up a log bench that goes great in our cabin.
Heather Dotson Neal
Could not be more pleased with my log railing and the customer service was exceptional.
I was trying to do repairs on a friends log cabin and could not find any finished posts and balusters. I found Log Heads and discovered they were the source I was looking for. Their once weekly delivery to Sieverville, TN was perfect and my custom rail section was delivered when promised at a very fair price. I fully recommend Tommy and his hard working crew.
Beautiful furniture, railings and swings!
Very nice people!
I ordered some bedroom furniture by phone back in November. The lady was very friendly and helpful. I also visited the show room in Sevierville and purchased a matching chair. The sales person was very friendly and took the time to show me around. It was a very pleasant experience and the prices are reasonable and comparable to the competitors. I would definitely purchase more furniture from them in the future!
LogHeads Home Center is is like Fried Chicken on Sunday after Church. You know what I’m talking about… you are with Friends having a Great time and enjoying Great Food. That’s what LogHeads is like. If you’re not friends when you get there, you are definitely friends when you leave; and the Furniture is Fantastic. There are very few places you can shop where you don’t have to sacrifice Quality for price. LogHeads is one of them! You will get top quality furniture for a very reasonable price. I Highly Recommend LogHeads Furniture Showroom!!
Margaret Falco Mogavero
My husband and I purchased a bed and couldn’t be happier with LogHeads. The customer service was absolutely wonderful. Sarah quickly answered all our questions, followed up with us multiple times and went out of her way to get us the best shipping price and options. We were under a time crunch and it was Thanksgiving week but they managed it for us. The bed is beautiful!
This swing is top of the line. It will last for years. It was not really difficult to put together. They also has outstanding customer service support and were quick to answer any questions about putting it together. Very friendly. Most other wooden swings are cheaply made but this one is not. It is beautiful and my wife is very selective about furniture and she is thrilled with it. It will last a lifetime.
Rebecca Adams Schaefer
We just purchased bed #6 for us. We LOVE everything about LogHeads and will continue to purchase from them. Their staff is amazing, helpful, and just all around great. You will never get the kind of service they give you from big chain stores. Bought our 1st bed 14 years ago and will continue to purchase. #1inourbook #logheadshomecenter #elkcreekstarburst
Everyone from the owners, Tommy and Gwen to Sharon and Donna who have helped us have been wonderful! We couldn’t ask for better service while in the process of buying furniture for our future home. You will not be disappointed with the products or customer service, go see them today!
We have purchased 2 bedrooms suites & a vanity. Quality work ❤️Not completely finished with bathroom, but love my vanity! Thank you Tommy !
Awesome people and awesome workmanship, has been a great pleasure working with Logheads.
Outstanding company. Made a king size bed, nightstands and media chest for us and the quality is top notch. Made in America, Lancaster, Kentucky to be exact was very important for us. It’s people like this that I love to do business with. They called several times to make sure our order was as we intended and provided everything exactly as discussed. Even completed the media chest ordered after the bed and nightstands ahead of schedule in an effort to ship all pieces together saving on our shipping cost. Highly recommend Logheads and will definitely be doing more business with them in the future.
Excellent Furniture, life long quality and great service !!
Crystal Warner Huffman
My table is amazing. It didn’t get here till Monday but it was well worth the wait. We love it and it was in good shape upon arrival…Thanks again for the awesome communication and great service!
I used to watch the Logheads show when it was on. As a small time log furniture builder myself, Tommy and Gwen were my heroes. When I read about the show being over and the sale of business and then the fire and they seemingly disappeared I was concerned about them. I am very glad to read they are well and Logheads is a reality again. God bless them both!
Log head makes the most beautiful furniture.
I love our table and chairs more than any others I’ve ever seen. Their craftsmanship is amazing.
I’m very very very happy with my new furniture. It looks beautiful in my house. The guys were wonderful putting it up, nice and friendly. All of the staff and owners including Brandon, Donna, Austin and Luis were very professional and provided great customer service. I would highly recommend if you love wood furniture that you order from Logheads.
Highly recommend this company! We bought 2 log beds that arrived on time and securely packaged. They were partially assembled and went together well. They look just as advertised, and beautiful in our cabin. Best of all was the communication from the staff at LogHeads making sure we knew when they were coming, and checking on our satisfaction. Great experience overall! Thank you!
Just wanted to say i received my furniture and beyond my expectations. I just wanted to thank everyone at logshead and especially Donna Perkins my salesperson for making ordering so easy ,thank you all again Gene.
We’ve seen the double settee (it looks like a log bench and has a table between the two seats, beautiful construction, very solid and comfortable) in a wooded area outside the office at our favorite Door County Wisconsin campground (Wagon Trail). For the last couple of years my husband has made it a point to sit on the bench and always comments how much he likes it. I asked in the office if they happened to know where it came from, and the park owner knew immediately and said that a lot of people ask — Logheads in Kentucky!
As a surprise Birthday gift this year I started to look into the settee months early, and Donna contacted me and kept in touch (no pressure, she is really nice, and helpful). I finally decided, but it was less than 6 weeks before his Birthday, which is faster than normal turnaround to create and ship, I think. Donna asked what date I was hoping for and the team was able to finish and get it delivered almost exactly on his special day! The settee is wonderful in our yard, and he was definitely surprised and happy when the freight truck arrived!
If you end up shipping to your home, Logheads made an extremely well-crafted shipping container for the settee. It came on a pallet with a custom-sized box secured on top, all made of heavy wood, with the bench securely wrapped inside, padded with cardboard, and even tied in — it was perfectly safe in transit and a two-person job to unpack. Thanks so much, you guys are the best.
I want to personally thank you for your assistance in processing my furniture order from LOGHEADS. In spite of the seasonal demand and the logistics and staffing shortages that most businesses are facing in our country today, my order was delivered undamaged, within the time frame you had indicated and was a perfect fit for my log cabin. I would also like to thank you for your timely updates during the process. I will be recommending LOGHEADS to my friends that are looking for rustic furniture.
All the best,
Very nice place lots of beautiful furniture employees very nice also
Aaron Dunn (Big Twig Homes)
The best log furniture you can get.
William & Tequilla Wiwczoroski
We bought a log bed from them, lady was super nice and very helpful!! It wasn’t bad prices either. We had drove around all day that day looking for a bed and when we stopped here they had them and we where so happy we got to drive away with one that day.
I received my table and chairs today and all are perfect and exactly what I expected. The set is well constructed, unique, and the wood is beautiful. It’s also a perfect size for my dining area and the benches and chairs are very comfortable. I highly recommend this company and the work they do. The set also arrived in the time they said and they were a joy to work with! I could not be more pleased and will enjoy this furniture for many decades!