Shipping

LHHC is now offering FREE SHIPPING to your closest terminal when you purchase a minimum of $999.  For your convenience LogHeads will be responsible for locating the closest terminal.  Now you can bundle as many Log Furniture items as you like and not worry about what your shipping costs are going to be.

  1. FREE SHIPPING:  Only applies to OUR Rustic Log Furniture.   It DOES NOT APPLY to any replacement parts you may need and DOES NOT APPLY to Custom Orders, Railing, Siding or any other Building Supplies. NO OTHER DISCOUNTS CAN BE APPLIED when utilizing free shipping. I acknowledge that I must spend a minimum of $999 to qualify for Free Shipping.

We are excited to make your shopping experience with us at LHHC a great experience.  Offering Free Shipping to the 48 contiguous states.

Should you be responsible for paying your Shipping costs, we will give you a current estimate, however, the actual shipping costs will be determined the day your shipment leaves our manufacturing facility and a balance/credit may be due at that time.  This is due to the flucuating costs of transportation costs.

  1. RESIDENTIAL DELIVERY:

Residential delivery with lift gate is available for an additional charge.  This delivery is a curbside delivery to your driveway only.  Does not include in home delivery.   Should you choose this option, someone will need to be on site to receive your furniture.   Please note that this service is done via LTL/Semi Truck.  Therefore, this option is not available to remote areas (i.e. mountains, dirt gravel roads etc.) which a Semi would not be able to access. If your location is considered limited access a $50 charge will be added.

  1. Free delivery to our Sevierville TN Store:

We are happy to deliver your Rustic Log Furniture to our TN store at no additional cost to you.  Just jump in your truck and come by and pick up your log furniture. Pickup hours may vary.  Call to schedule.

  1. Come to our Manufacturing Plant in KY:

We are the true Manufacturer of your Rustic Log Furniture.  Come by and see Craftsman at work.  We only sell what we make.  There is no middle man here.  Pickup hours may vary.  Call to schedule.

  1. PLACE OF BUSINESS:

If you have a place of business that is in town, has regular business hours and has a loading dock, we will be happy to deliver there.

VERY IMPORTANT:   BEFORE the truck leaves your location, thoroughly inspect your entire shipment for any signs of damage and BEFORE signing the delivery release form.  If damage is not noted on Bill of Lading at time of delivery and there IS damage, there is NOTHING we can do to help recover damage costs.   Once you sign, you agree that you have inspected the furniture and it is free of damage.

If damage is seen, we ask that you contact us right away BEFORE the driver leaves.  This will allow all parties to ensure that the appropriate procedures are followed and that the shipping company covers the damage costs.  It would also be very beneficial if you would TAKE SEVERAL PHOTOS of the damaged goods with the driver present.

Prices:   We are Human and this is a new website.  If there is an unintentional pricing mistake such as a typographical error, miscommunication  and or any other glitches such as an item priced wrong, we reserve the right to not honor mistated price.